Terms & Conditions

TELEPHONE, EMAIL and MAIL ORDERS

Of course the easiest way to order is via our secure shopping site.

We also accept orders via:

Telephone:   02 4961 1112
Email: orders@theraspberrybutterfly.com.au
Mail:   The Raspberry Butterfly
2/22 Portside Cres
MARYVILLE, NSW, 2293

ABN: 55 156 640 685


Trade Prices

We do offer trade prices to customers with a current ABN and run a cake related business. Please contact us for more details.

QUESTIONS, REQUESTS and SUGGESTIONS;

We really do value your input, it helps us to provide the very best products and service.
Please feel free to forward any questions, requests or suggestions to info@theraspberrybutterfly.com.au

TERMS & CONDITIONS

The terms and conditions apply to users of The Raspberry Butterfly website. By using this site, you accept and agree to these terms.

OWNERSHIP OF INFORMATION ON THE WEBSITE

Unless otherwise indicated, The Raspberry Butterfly own all copyright in the material on the websites. All registered or unregistered trade marks used on the Site are the property of their respective owners.
 
The Raspberry Butterfly authorises you to print, copy, reproduce, download and view materials on the websites, subject to:
    * The material being used in the intended manner;
    * The material being used exclusively for non-commercial personal use; and
    * The material not being modified in any manner.

USE OF THE WEBSITE

You must not upload to, or distribute or publish through, the site any inappropriate communication in any form. Inappropriate communications include obscene, harassing, pornographic, abusive, slanderous, defamatory, vulgar, threatening or offensive material.

ONLINE PRICES

Prices are subject to change without notice. Sale prices are not to be used in conjunction with any other promotional offer. The Raspberry Butterfly does not price match any online competitor. This is because we are unable to verify the availability and comparability of products and the standards of service and support that are offered. However you can always be assured we strive to achieve quality service, competitive pricing and exceptional value for our customers.

We may, from time to time, change or add to this Web Site (including our Terms and Conditions) or the information, products and services without notice. We are not liable to you or anyone else if errors occur in the information on this Web Site or if that information is not up-to-date.

Under no circumstances will The Raspberry Butterfly be liable for any indirect, special and/or consequential damages or loss of profits whatsoever which result from any use or access of, or any inability to use or access, this Web Site.

GST

All prices advertised are inclusive of GST.

ONLINE SECURITY & PRIVACY

You can purchase your decorating supplies with the confidence you are using a secure payment site. We respect the privacy of all our customers and will keep all of your personal details secure and confidential. Any information that you submit is solely for the purpose of processing your order. Your details will not be sold, exchanged or disclosed unless required by law

OUT OF STOCK ITEMS

Despite our best intentions, sometimes the website will enable you to order a product that is out of stock. When this occurs, we will contact you to see if you would like us to place an order with the supplier or try to find a substitute item for you. If we cannot find a solution for you, we will happily organise a refund. We cannot reorder products that are clearance or discontinued items.